Refund policy
You may request a refund within 7 days of your initial purchase, provided you have NOT accessed or participated in any of the following:
- Premium workout plans or training materials
- Personalized coaching resources
- Live training sessions
- Any premium features
If you meet these conditions, your refund will be approved.
HOW TO REQUEST A REFUND
Email: support@trainwithaplan.com
Include in your email:
- Full name
- Email address on account
- Order/Invoice number
- Reason for refund (optional)
Processing Time: 5-10 business days to original payment method
CANCELLATION POLICY
CANCEL ANYTIME - NO PENALTIES
You can cancel your membership at any time with no fees, no questions asked.
HOW TO CANCEL
Email: support@trainwithaplan.com
Include in your email:
- Full name
- Email address on account
- Subscription number
- Cancellation request
IMPORTANT: 7-DAY NOTICE REQUIRED
To stop your next billing charge, you must request cancellation at least 7 days BEFORE your next billing date.
Example:
- Your next charge date: October 15
- Last day to cancel to avoid charge: October 8
- If you cancel after October 8, you will be charged on October 15
ACCESS AFTER CANCELLATION
You will maintain full access to all membership benefits until the end of your current paid billing period.
NON-REFUNDABLE PAYMENTS
All payments become non-refundable once you:
- Download or access premium workout plans
- Access personalized training materials
- Participate in a live training session
- Have passed the 7-day refund window
Once the 7-day window expires, all payments are final and non-refundable.
RETURN POLICY
Train With A Plan provides digital membership services. As all products and services are digital and non-returnable, no physical returns are accepted.
For issues with your membership access or services, please contact support@trainwithaplan.com and we will assist you.
CONTACT SUPPORT
Email: support@trainwithaplan.com
Response Time: 24-48 hours